Slow Charging

Our adapter supports QC (Quick Charge) and PD (Power Delivery) protocols, which work well with most devices that support these standards. However, some brand like Huawei, Xiaomi, Oppo, Vivo, and Honor uses a proprietary charging protocol that is different from QC and PD. As a result, our adapter cannot take advantage of the adapter's and phone's maximum fast charging capabilities.

Here are some troubleshooting tips that may help identify and resolve the problem:
1. Try another port, wall socket, cable, outlet, and phone/device.
2. Check if the charging port is physically damaged or loose.
3. When both ports are used at the same time, they share a total of 15W, and neither port supports fast charging in this mode. For faster charging, we recommend charging one device at a time.

If you have any further questions, please feel free to contact us at support@iniu.shop — we’ll respond within 24 hours.