Power bank does not charge/won't turn on

1. If the power bank cannot recharge/won't turn on, use a different 9V/2A (or higher) adapter, another cable, or a different socket to recharge the power bank.

2. If the power bank can not charge your device, 
1) Press the power button to see if it charges the watch.
2) Try different cables, output ports, or devices.

If the issue persists after completing the above troubleshooting steps, please contact us at support@iniu.shop — we’ll get back to you within 24 hours.