INIU attaches great importance to the user’s shopping experience. And INIU hopes that our professionalism and dedication can make our customers feel at ease.
In order to provide users with high-quality services with fast delivery, INIU has set up corresponding local warehouses in Europe, North America, and Asia, a total of 8 local warehouses (US, CA, UK, DE, IT, ES, FR, JP) to let you receive your INIU products within 1 to 7 business days.
Shipping Fee
INIU is currently offering free shipping on all orders. This promotion is available for a limited time only.
Shipping Time
Total delivery time: Generally 2-8 business days. (Please note that any delivery dates provided by INIU are only estimates. )
Total delivery time is broken down into processing time and shipping time:
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Order processing time |
Generally 1 business day |
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Estimated Delivery Time |
Generally 1-7 business days |
Shipping Countries
The following countries INIU promises will arrive within 7 business days via professional worry-free local shipping.
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Region |
Country |
Warehouse Address |
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North America |
United States （Excludes: Alaska, American Samoa, Hawaii, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands） |
Local Warehouse |
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Canada |
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Mexico |
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Europe Countries |
United Kingdom, Germany, France, Italy, Spain (Except overseas territories) |
Local Warehouse |
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Ireland, Denmark, Bulgaria, Hungary, Luxembourg, Austria, Greece, Latvia, Czech Republic, Slovakia, Slovenia, Belgium, Poland, Estonia, Lithuania, Romania, Finland, Netherlands, Portugal |
Shipped from our Germany local warehouse |
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Oceania |
Australia (Excludes: Northern Territory, Tasmania) |
Local Warehouse |
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Asia |
Japan |
Local Warehouse |
Please note that INIU does not ship to APO/FPO/DPO and PO.Box addresses.
Shipping Confirmation and Order Tracking
Once your order is shipped out, you will receive an email about the tracking information. Please allow 24 hours for the tracking information to show.
If you want to track your package logistics information, please click here.
If you know the carrier of your package, you can choose from the following corresponding carriers and package tracking links to check the logistics status of your package:
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Carrier |
Link |
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USPS |
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UPS |
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Fedex |
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Royal Mail |
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DHL |
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TNT |
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Canada Post |
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Australia Post |
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Japan Post |
If there have any problems with the delivery status, please feel free to contact us at contact@iniu.shop and INIU Team will reply to you within 1 business day.
Packaging
INIU uses cartons for outer packing. In the box, you can find the product.
Shipping NOTE
· About shipping support
If you have not received your item(s) after 7 business days, please feel free to reach out to us at contact@iniu.shop, and INIU Team will reply to you within 1 business day.
· About shipping time
Business days do not include Saturday & Sunday and any public holidays.
The estimated delivery times mentioned above are based on normal circumstances. INIU is not responsible for any failures or delays in delivery resulting from force majeure event, such as out of stock, natural disaster, bad weather, war, and any other event beyond our direct control, such as public holidays and customs issues. The estimated delivery time may also vary according to your location and the origin of your order.
If you require any further information or assistance, please do not hesitate to contact us.
· About change the shipping address
Please contact contact@iniu.shop to modify your delivery address before the product has been shipped.
Please note that INIU is unable to modify the delivery address once the product is in transit.
· About Out-of-Stock Items
If certain products are sold out in your country, you will be unable to place an order for those items. If you want to inquire further about ordering, please feel free to contact us at contact@iniu.shop. INIU Team will reply to you within 1 business day.
· About Multi-item Product Shipping
If you want to order multiple items and would like them to be delivered simultaneously, INIU will make every effort to ensure that all items reach you at the same time.
However, please note that our products may not always be shipped together, as different shipping options may be utilized depending on the specific items.